Were you sold PPI by Capital One?
If you are one of the many people to have taken out a loan, credit card with Capital One over the last decade, then you may have been sold PPI as well. It is possible that you may not have been made aware of it, due to the nature of the mis-selling scandal.
Capital One was fined £175,000 in February of 2007 over failings in their PPI sales. The FCA imposed the fine because Capital One didn’t fully disclose information to customers over exclusions between January 2005 and April 2006.
Purpose of PPI
If sold correctly, then PPI can be a very helpful product, ensuring that payments can be maintained in the event of sickness, injury or unemployment.
However, PPI was often mis-sold to people who didn’t want it, didn’t need it or couldn’t have used it because an exclusion clause built into the policy would have prevented them making a claim.
Was your policy mis-sold?
Many consumers aren’t sure whether or not their policy was mis-sold to them, but there are a number of questions which will make the answer clearer:
- Did the advisor check if you had any cover already in place?
- Were you made aware that the policy was optional and that you didn’t have to have it?
- Were any exclusions mentioned to you – like pre-existing health problems?
- Was the PPI advice given to you by Capital One fair and accurate?
If the answer to any of these questions is no then you were possibly mis-sold your policy and could make a claim to get back any money that’s rightfully yours.