When we have set up any PPI claims for you, you will receive claim forms to sign and return. When returning these to us, if you have any evidence of having paid PPI, if you send a photocopy of this to us, this may help us in our investigations. This documentary evidence is not essential and the lender will still investigate if you don’t send any, but depending on the lender’s response, it is possible that it may be asked for at some point.
NB: Please send copies of all documents to ensure originals don’t get lost in the post.