29th Aug 2019



There IS no time limit on how far back you can make a ppi claim.

As many as 64 million PPI policies have been sold in the UK mostly between 1990 and 2010, some as far back as the 1980's.

You Can Reclaim Mis-sold PPI on Car Finance, Loans, Credit Cards, Mortgages, Store Cards, Overdrafts or Catalogue Accounts as far back as 30 Years.  Since 2011 more than £32bn has been repaid in compensation to people who complained about the sale of PPI and a further £12bn is set aside for further payouts by banks & other finance providers before the Aug 2019 PPI deadline.


There's no time limit on how far back you can make a claim, It also doesn't matter if you are no longer a customer of the particular bank or other finance provider or if you have already paid and settled your loan, credit card, mortgage, car finance or store card.

You can still make a PPI compliant even if your bank or other finance provider has been taken over as the new owner will be liable for any debts carried over from the old provider.

The first thing you’ll need to do is check whether there was a PPI policy attached and  then make a claim. If you believe you have been mis-sold PPI or unsure if you had this on any of your loans, credit cards, mortgage, store cards, car finance or catalogue account you only have until 29th August 2019 to submit your complaint to the lender, or you will be unable to recover any money that maybe rightfully yours. Complete the form today to start your free PPI check.

There is also a new reason to complain, about commission earned by a provider without telling you, following a court case known as ‘Plevin’. The new rule is around the commission a bank or other finance provider earned from the sale of PPI, following a court case often called ‘Plevin’.

The new rule means you can also:

  • complain even if PPI was not mis-sold to you
  • complain even if you had a previous complaint about mis-selling of PPI rejected

What happens After I Start My PPI Check?

1. We call you to start your PPI Check & Complete Forms

For us to proceed with your FREE PPI Check**, we will need to speak with you to confirm some details, including your FULL NAME, DATE OF BIRTH, and ADDRESS DETAILS (CURRENT AND PREVIOUS). We will also discuss which lenders we can investigate for you.

Once we have set up your PPI Check, we will post forms out for you to read, sign and return to us. You can call us on 0333 443 2500 if you notice any details need changing.

2. You Sign, Date Documents & FREEPOST Back to Us

Sign and date the forms and return to us in the free post envelope provided – no stamp required!

3. Your PPI Check(s) are Registered with Lender(s)

We register your PPI check with your lender.

On average, a response will be issued within 6 weeks from your PPI information check being sent to your lender, although timeframes vary dependent upon the lender.

4. The Lender(s) Locate & Verify Account Information

If your lender cannot locate you or requires verification in order to release details, we will be in contact to obtain some further details of you in order for us to return them to complete the check.

5. Account(s) & PPI Status Confirmed by Lender(s)

Once you have been located/verified, your lender will return to us with confirmation of all accounts you have held with them for as far back as their records go. They will also confirm the PPI status of each account.

6. PPI Check Outcome(s) & Options Are Discussed With You

  • If you have not paid PPI, we will contact you to advise you of the same.
  • If your lender is unable to confirm whether PPI is on a particular account – we will contact you to advise you of your options moving forward on the possibility of presenting your claim for your refund.
  • If PPI is located on your account – we will again contact you to advise you of your options moving forward on presenting your claim for a refund.

  • A Special Note For Multiple PPI Checks

    If you have multiple checks with us for multiple lenders, the time-frames of responses from lenders may vary, however we will always ensure that we advise you of which lender correspondence refers to and be available for support and guidance throughout this process on 0333 443 2500, should you so require.

    Many Banks & Finance Providers Are Facing Mis-sold PPI Claims

    Yorkshire Bank
    Lloyds TSB Bank
    TSB Bank
    Royal Bank of Scotland
    Virgin Money
    Natwest Bank
    Bank of Scotland
    Bank of America
    Clydesdale Bank
    Co-op Bank
    Lloyds Bank