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EXPIRED 29th Aug 2019

How Do I Make A Mis-Sold PPI Claim?

make a ppi claim

If you think you may have been mis-sold PPI, you should consider making a complaint to your lender to find out if you are owed. You can do this yourself, or you can allow a claims management company to carry out the service for you.

You may still have old statements showing PPI as credit insurance, loan protection, loan repayment insurance, payment cover, account cover or ASU insurance (Accident, Sickness and Unemployment), among other names.

Starting a PPI claim, the process begins with a PPI check which aims to find out which of your lenders sold you PPI. With this information at hand, it may uncover additional agreements you may have forgotten about.

If your lender confirms that PPI was or may have been present on your agreements you then have an opportunity of making a claim to recover any money your lender may owe you for PPI.

When is the deadline for making a PPI claim?

On 02 March 2017, a PPI deadline of 29 August 2019 was announced for submitting claims for compensation over mis-sold PPI.

This was set by the Financial Conduct Authority (FCA) in an attempt to draw a line under the scandal, and the FCA will be running a public awareness campaign over the next two years to ensure as many potential complainants as possible come forward.

However, the announcement of this deadline did cause some controversy, with some calling for it to be extended or removed. In the future the deadline may be changed, so ensure you check out our news section for the latest updates on PPI, but the best practice is to submit a claim as soon as possible to ensure you get your claim submitted before the deadline hits, as the FCA have advised.

Please note that complaints about PPI policies sold after 29 August 2017 are not subject to the 29 August 2019 deadline.

Please Note The PPI deadline set by the FCA has now passed and we are no longer accepting any new PPI claims.

Rejected PPI claims

Many people have had their PPI claims incorrectly rejected by banks, and you can try again if you believe you were mis-sold. If your claim was rejected within the six months prior then you have the right to take your case to the Ombudsman, and it is fairly common for the Ombudsman to rule in your favour.

If your PPI claim was rejected more than six months ago, you will need to submit a further complaint in relation to the commission taken from the sale of your PPI, if you did not take it to the Ombudsman.

Even if you were turned down by the Ombudsman for a PPI mis-selling complaint, you can still make a complaint about the commission involved in the sale of your PPI, as you could be due compensation for this, due to new rules set out by the FCA in relation to “Plevin”.

Banks and lenders will need to write to around 1.2 million people who have had their claim rejected but could now be owed money as a result of Plevin. Only people who have been previously rejected will receive this letter.

For any new PPI complaints made, and any further complaints made for previously rejected cases, they are now required to consider whether, the PPI sold to you falls within the commission parameters defined in the Plevin ruling. and if this was disclosed to you.

Just because you have been rejected before does not mean you will not have your claim accepted if you try again, so it is definitely worth a another try in light of the Plevin ruling.

The PPI deadline (29th August 2019) set by the FCA has now passed and we are no longer accepting any new PPI claims.

PPI Deadline



The PPI deadline has now passed and we are no longer accepting any new PPI claims.

Please be assured, if you have already enquired about a PPI Claim with Money Management Team Limited we are processing your enquiry and will update you as your claim progresses. If you need an update in the meantime, please contact us.

You can pursue your own claim direct to the firm to obtain a refund. You can do this for yourself at no cost and then use the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) which are both FREE.

£Millions Remain Unclaimed!

Important Information

Please Note: Your PPI Claim starts with a Free PPI Check service. Our PPI Claim fee of 20% + VAT (so 24% of the total redress offered by your lender) is payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny.

You can submit a claim directly to the lender yourself for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free to review your case, providing it falls within their remit and you have approached your lender first.


PPIClaims.com is a trading style of Money Management Team Ltd. Money Management Team is a member of the Professional Financial Claims Association (PFCA).
We comply with the PFCA Code of Practice


Deceased Persons

If a PPI policyholder is deceased, any money owed to them becomes part of their estate, so whoever inherits the estate is entitled to make a PPI reclaim. This can be done by an executor or the person appointed to carry out their wishes after death. We automatically assume that reclaiming mis-sold Payment Protection Insurance (PPI) for deceased parents and grandparents may not be possible due to the passage of time.

However, the truth of the matter is it is quite straight forward to make a successful claim for mis-sold PPI for someone who is deceased.

The PPI deadline (29th August 2019) set by the FCA has now passed and we are no longer accepting any new PPI claims.

Armed Forces Personnel & PPI

Armed Forces PPI

Armed forces personnel have cover for sickness, accident & unemployment built into their salaries. This protection means that if a member of the armed forces was unable to work due to one of these reasons, they would still be able to meet any mortgage, loan or credit card repayments they had. So any PPI insurance policies would NOT have been appropriate.

As the PPI deadline (29th August 2019) set by the FCA has now passed and we are no longer accepting any new PPI claims.

UK Expats & Non-British Nationals

Expat PPI Claim

Did you have a loan, credit card or mortgage in the UK between 1988 and 2014? As a British Expat or Non-UK National who has lived in the UK for a long period, it is likely that finances were arranged while you were a resident in Britain. This may include loans, mortgages or credit cards and, even though you are no longer living in the country you can still claim mis-sold PPI.

As the PPI deadline (29th August 2019) set by the FCA has now passed and we are no longer accepting any new PPI claims.

Public Sector Workers PPI Claim

Public Sector PPI

For many public sector workers, the Payment Protection Insurance (PPI) they were sold was useless. However, for some of these workers it would not have been useless, depending on the policy type and cover it provided them with.

If you had PPI and it provided you with extra cover that hadn’t been included in your employment contract, then it may have been useful for you.

The PPI deadline (29th August 2019) set by the FCA has now passed and we are no longer accepting any new PPI claims.

Business PPI Check and Claims

Business PPI Claims - Mis-sold Payment Protection Insurance

Business PPI - Like most consumer PPI policies, business PPI also know as commercial PPI was sold alongside secured and unsecured loans, overdrafts, credit cards and mortgages. Business Loan Repayment Insurance is a type of insurance policy sold alongside commercial loans, including Fixed Rate Loans, Variable Rate Loans and Treasury Loans. If you had a commercial or business loan between 1988 and 2014 you may be eligible for a PPI refund.

The PPI deadline (29th August 2019) set by the FCA has now passed and we are no longer accepting any new PPI claims.