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29th Aug 2019

Lloyds TSB PPI Claim

Lloyds TSB Bank PPI
Were you sold PPI by Lloyds TSB Bank?

Lloyds TSB has sold millions of loans, mortgages and credit cards, and a lot of these came with PPI.

If sold correctly, then PPI can be a very helpful product, ensuring that payments can be maintained in the event of sickness, injury or unemployment.

However, PPI was often mis-sold to people who didn’t want it, didn’t need it or couldn’t have used it because an exclusion clause built into the policy would have prevented them making a claim.

In 1995, there was an ordered merger between European Commission of Lloyds and the Trustee Savings Bank which created Lloyds TSB. Since then, however the two have separated again, with TSB being sold to Spanish bank Sabadell.

After the split, the responsibility for paying back mis-sold PPI was placed on Lloyds.

How much has Lloyds banking group allocated for PPI Claims?

Lloyds Banking Group has to date alloacated more than £19.2 to settle PPI claims. In August 2018 it set aside another £460m towards this pot and expects around 13,000 PPI complaints per week up to August 2019.

How was PPI mis-sold to the public?

Many consumers aren’t sure whether or not their policy was mis-sold to them, but there are a number of questions which will make the answer clearer:

  • Did the advisor check if you had any cover already in place?
  • Were you made aware that the policy was optional and that you didn’t have to have it?
  • Were any exclusions mentioned to you – like pre-existing health problems?
  • Was the PPI advice given to you by Lloyds TSB fair and accurate?

If the answer to any of these questions is no then you were possibly mis-sold your policy and could make a claim to get back any money that’s rightfully yours.

Grounds On Which PPI May Have Been Mis-Sold By Lloyds TSB

You were not made aware by Lloyds TSB that you were being sold PPI on your store card account.

  • You were told by Lloyds TSB that having the PPI policy was a compulsory requirement.
  • Lloyds TSB did not check if you had any exclusions that would make it impossible to make a claim on the PPI policy?
  • You were led to believe by Lloyds TSB that you needed to buy PPI from them to be accepted for the store card account.
  • Lloyds TSB didn’t check to see if you already had this type of insurance cover through your employer or another policy.
  • You believe Lloyds TSB sold you the wrong insurance product.
  • Lloyds TSB did not check your employment status to ensure you were not self-employed, unemployed or retired as PPI does not cover these.
  • Lloyds TSB didn’t check if you had any pre-existing medical conditions before selling you the PPI cover as these can fall under exclusion clauses.
  • Lloyds TSB has already been fined and/or is facing mis-sold PPI queries.
  • Lloyds TSB did not disclose if commission on PPI policy was being paid to an intermediary or how much it was.

What Information Need To Start a PPI Claim With Lloyds TSB ?

Start by finding your paperwork with evidence of mis-sold PPI. You will need this to make a claim. If you no longer have the paperwork, don’t worry, at PPIClaims.com we can find out if you bought PPI on any previous products or accounts.

If you notice that your account had PPI attached to it, think back to when it was sold to you. Can you remember:

  • when or why you agreed to it?
  • if you were informed that it would be added?

If you can’t remember please don’t worry, we can check if you had PPI with Lloyds TSB for free.

How Do I Start My Lloyds TSB PPI Claim?

We’d like to discuss the details of your case with you, so your complaint can be lodged with Lloyds TSB on your behalf as quickly as possible.

  • Start your Free PPI check process by using our online form. Completing the required information will help to establish if you have held a policy with Lloyds TSB; or
  • Call our dedicated number for PPI claims on 0333 443 9158; or
  • Complete our online claim form to start your claim.

What If My PPI Claim Has Already Been Rejected By Lloyds TSB?

If you have raised a previous PPI complaint with Lloyds TSB which was not upheld, you are now be entitled to raise a further complaint relating only to the commission charged under the Plevin ruling on your PPI policy, please complete our online PPI High Commission refund form.

Customer Reviews

Other Providers Facing PPI Claims

High Commission PPI Claim

PPI commission

A new ruling, called ‘Plevin’, came into effect on 29 August 2017 and deals with high levels of PPI commission charged.

In this instance commission is a reward paid to a bank or other provider by an insurer for the sale of PPI. If you had PPI, the money for this commission would come out of the payments you made for the policy.

This means you can make a fresh claim under new Plevin ruling even if your initial claim was rejected.


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