Cheltenham & Gloucester Mortgage Plevin PPI ClAIm

About Cheltenham & Gloucester

Cheltenham & Gloucester PLC (C&G) was the third largest mortgage bank in the United Kingdom and represents the home mortgage arm of parent company U.K. banking giant Lloyds TSB.

As such, C&G sells its mortgage products through the more than 2,300 branches of the Lloyds TSB banking network. Yet C&G also has established its own independent sales channels, including its C&G Mortgage Direct telephone sales division; C&G Invest Direct, which offers investment products in the postal and telecommunications sectors; and, since the mid-1990s, an active Internet sales operation.

C&G is itself a symbol of the transformation of the U.K. building society sector, sparked by the Building Society Act of 1986. Formed more than 150 years ago, C&G has seen its assets leap from slightly more than £7 billion ($14 billion at the time) in the early 1990s to more than £52 billion ($87 billion) in 2002. The company is also one of the most recognized branded names in the U.K. mortgage sector.

C&G was closed to new mortgage and savings business on 9 September 2013.The branch network of Cheltenham & Gloucester was transferred to the newly established TSB Bank plc in September 2013, as part of a divestment of a significant portion of the Lloyds TSB business by Lloyds Banking
Group.  C&G branches were rebranded under the TSB brand along with a number of Lloyds TSB branches in England and Wales. Some C&G savings accounts and mortgages were also transferred to the new TSB Bank at that time; others remained with C&G.

In April 2017, all remaining mortgage administration was transferred to Lloyds Bank and rebranded and the only remaining products were legacy savings accounts, with the last remaining C&G Fixed Rate Cash ISAs maturing in 2017.

Mortgage applications were typically made over the phone or in branch, and there were a variety of mortgage types offered, including: Fixed rate , Remortgages, Tracker, Offset and Buy-to-let.

PPI was often sold with mortgages and with the average commission charged at 67%, you may also have been charged a high level of commission on your PPI premium(s). If this wasn't disclosed you could be entitled to make a claim for compensation under a ruling known as the 'Plevin' ruling as this constitutes an unfair relationship. However before making any claim for commission, it is important to find out the level of commission you were charged on your PPI policy premium(s).

Did you have PPI with your Cheltenham & Gloucester Mortgage?

A recent ruling means simply being sold payment protection insurance (PPI) means you're potentially a victim of a mis-selling. Although the PPI deadline has now passed you could still claim PPI compensation from Cheltenham & Gloucester. Find out how below.

Cheltenham & Gloucester were one of the many firms involved with the mis-selling of PPI with their mortgage products. You may have been offered PPI when you took a mortgage with them. PPI insurance was designed to cover payments if you were unable to because of an accident, sickness, involuntary unemployment or your death.

With the Plevin ruling and subsequent landmark court cases that have come to light, thousands of people who initially thought they were not eligible to claim may now be eligible to make a claim. This is why many Cheltenham & Gloucester customers are checking their accounts to find out if they had PPI and whether they could be eligible to make to commission claim under the Plevin ruling.

Our Plevin Claims Process