Were you sold PPI by Natwest?
If you are one of the many people to have taken out a loan, credit card with Natwest over the last decade, then you may have been sold PPI as well. It is possible that you may not have been made aware of it, due to the nature of the mis-selling scandal.
Previously known as the National Westminster Bank, NatWest has been part of the Royal Bank of Scotland (RBS) group since 2000, and has offered PPI alongside loans, credit cards and mortgages.
The RBS group has been under investigation by the FCA, along with all the other top banks. Concerns were raised by the Financial Ombudsman Service (FOS) who overturned the vast majority of rejections that were referred to it in 2016.
The state-backed group has set aside a substantial sum to meet successful PPI claims.
The Purpose of PPI
If sold correctly, then PPI can be a very helpful product, ensuring that payments can be maintained in the event of sickness, injury or unemployment.
However, PPI was often mis-sold to people who didn’t want it, didn’t need it or couldn’t have used it because an exclusion clause built into the policy would have prevented them making a claim.
Was your policy mis-sold?
Many consumers aren’t sure whether or not their policy was mis-sold to them, but there are a number of questions which will make the answer clearer:
- Did the advisor check if you had any cover already in place?
- Were you made aware that the policy was optional and that you didn’t have to have it?
- Were any exclusions mentioned to you – like pre-existing health problems?
- Was the PPI advice given to you by NatWest fair and accurate?
If the answer to any of these questions is no then you were possibly mis-sold your policy and could make a claim to get back any money that’s rightfully yours.