Unfortunately the digital process will not work with Javascript disabled. You can find out more on how to enable javascript by clicking here.


29th Aug 2019

Professional Financial Claims Association (PFCA)

The Professional Financial Claims Association (PFCA) was founded by some of the UK’s leading financial claims management companies (CMCs) in 2013. This followed a consultation period with the Claims Management Regulator (CMR), Sir Mark Boleat, industry trade bodies, other associations, consumer groups’ including Moneysavingexpert.com, Which? and experts in the field of financial services. It was clear during this period of consultation there was a desire for more accountability and adherence with CMR regulation which would help raise standards in the financial claims management sector, also to highlight poor practices and ensure that those who do continually work towards higher standards of consumer care were recognised. The PFCA acknowledged that it would not represent all such firms, however, it welcomed open dialogue with firms and other parties interested in restoring faith and confidence within the sector. This it continues to do.

A respected ‘Voice’

To this day, the PFCA is a respected ‘voice’ within the industry; it is consulted on matters of change by the CMR with whom it maintains regular open communication on numerous matters. It is also an active and recognised member of the CMR’s Regulatory Consultative Group and also engages with the FCA, including the FCA’s regulatory transition team. The PFCA was a significant participant in the response to the CMR when it responded to and consulted on “Cutting the costs for consumers – financial claims” this is demonstrated in the CMR’s recent Consultation Response (16th November) as part of the proposed amendments to the Financial Guidance and Claims Bill.

High standards and independent accountability

Key to raising the bar and compliance with CMR regulation the PFCA, following consultation, published its own Code of Practice (COP) which has 54 enhancements to the current required regulation.  Compliance with this COP is ensured with both new membership Audits and annual member Audits.  These are carried out by Rockstead https://www.rockstead.co.uk/ who are independent; this requirement for new members has often proved to be a barrier to entry for membership.

Data and Claims managed – £100bn to be repaid

The data shared by members has proved to be invaluable to Nick Baxter, former independent chairman when addressing matters which result in consumer detriment. The PFCA currently has over 275,000 live PPI claims under management, this and historic data has enabled such respected media as the Financial Times, BBC TV, Radio, and others to publish facts and assist in bringing poor claims handling issues to the fore. It is now undisputed that there is a long way to go before those who mis-sold PPI repay the £100bn to consumers in premiums and interest.

It should be noted, members of the PFCA manage all types of financial claims.

The PFCA Code of Practice is available on the association’s website and Money Management Teams’ compliance with the code is subject to an audit by an independently appointed company.

The PFCA Code of Practice: http://www.pfca.org.uk/code-of-practice.html


Customer Service Rating


PPIClaims.com is a trading style of Money Management Team Ltd. Money Management Team is a member of the Professional Financial Claims Association (PFCA).
We comply with the PFCA Code of Practice

PPI Claims for Deceased Persons

Deceased Persons

If a PPI policyholder is deceased, any money owed to them becomes part of their estate, so whoever inherits the estate is entitled to make a PPI reclaim. This can be done by an executor or the person appointed to carry out their wishes after death. We automatically assume that reclaiming mis-sold Payment Protection Insurance (PPI) for deceased parents and grandparents may not be possible due to the passage of time.

However, the truth of the matter is it is quite straight forward to make a successful claim for mis-sold PPI for someone who is deceased.

To reclaim mis-sold PPI start with a FREE PPI check** with us today.


Have you had a Retail Store Card between 1988 - 2014?

PPI claims go back from 1990s to 2010

If you have ever had a store card you may have been Mis Sold PPI and due back thousands of pounds.

Don't Miss FCA PPI Claims Deadline Find Out If You Had PPI No Cold Calling Guarantee

Don't delay - Start your PPI check and Claim Today !

Use our No Win No Fee† Claims Service


Armed Forces Personnel & PPI

Armed Forces PPI

Armed forces personnel have cover for sickness, accident & unemployment built into their salaries. This protection means that if a member of the armed forces was unable to work due to one of these reasons, they would still be able to meet any mortgage, loan or credit card repayments they had. So any PPI insurance policies would NOT have been appropriate. To find out if you can reclaim for mis-sold PPI, start a FREE PPI check** with us today.

UK Expats & Non-British Nationals

Expat PPI Claim

Did you have a loan, credit card or mortgage in the UK between 1988 and 2014? As a British Expat or Non-UK National who has lived in the UK for a long period, it is likely that finances were arranged while you were a resident in Britain. This may include loans, mortgages or credit cards and, even though you are no longer living in the country you can still claim mis-sold PPI. You could be eligible to claim for mis-sold PPI!

Public Sector Workers PPI Claim

Public Sector PPI

For many public sector workers, the Payment Protection Insurance (PPI) they were sold was useless. However, for some of these workers it would not have been useless, depending on the policy type and cover it provided them with.

If you had PPI and it provided you with extra cover that hadn’t been included in your employment contract, then it may have been useful for you.

Business PPI Check and Claims

Business PPI Claims - Mis-sold Payment Protection Insurance

Business PPI - Like most consumer PPI policies, business PPI also know as commercial PPI was sold alongside secured and unsecured loans, overdrafts, credit cards and mortgages. Business Loan Repayment Insurance is a type of insurance policy sold alongside commercial loans, including Fixed Rate Loans, Variable Rate Loans and Treasury Loans. If you had a commercial or business loan between 1988 and 2014 you may be eligible for a PPI refund. Start a Free Business PPI Check and find out if you have mis-sold PPI to reclaim.