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If your claim is rejected then it will be passed to our specialist team who will evaluate the terms of the rejection to see whether an appeal to the Financial Ombudsman Service (FOS) might be possible and advise you of Read more…

The deadline is for new claims only. If your claim has already been lodged with your lender then it will be fully investigated.

The deadline was set in place by the Financial Conduct Authority (FCA), which is the UK’s financial regulator. It’s chief executive, Andrew Bailey, said at the time: “Putting in place a deadline and campaign will mean people who were potentially Read more…

A request for further information from the bank means that it has been accepted and is under investigation. The usual timescale of 8 to 16 weeks for a decision will still apply.

No – existing cases will be processed as normal with a final decision expected within 8 to 16 weeks of acknowledgement of the claim by your lender.

All FOS investigations of current claims will be unaffected by the deadline. It is for new claims only.

The deadline is for new claims only. All existing claims will be investigated and decided normally.

No – the deadline is absolute. If the claim is not properly logged with the lender before midnight on August 29th it will be officially time-barred.

Important Update A new survey by Which? published on 19 June 2019, titled ‘Widespread misconceptions over PPI claims process’ highlights just how much confusion there still is about PPI, the claims process and who can claim. The damning report reveals Read more…

A child who has lost their father should check for any PPI policies as they may not know if any existed. If there is evidence the father had a PPI policy the child can put in a claim for PPI. Read more…

Important Information


Your PPI Claim starts with a Free PPI Check service.
Our PPI Claim fee of 20% + VAT (so 24% of the total redress offered by your lender) is payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny.

You can submit a claim directly to the lender yourself for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free to review your case, providing it falls within their remit and you have approached your lender first.

Our Fees

Your PPI Claim starts with a Free PPI Check service. Our PPI Claim fee of 20% + VAT (so 24%° of the total redress offered by your lender) is payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny