If your claim is rejected then it will be passed to our specialist team who will evaluate the terms of the rejection to see whether an appeal to the Financial Ombudsman Service (FOS) might be possible and advise you of Read more…
The deadline is for new claims only. If your claim has already been lodged with your lender then it will be fully investigated.
A request for further information from the bank means that it has been accepted and is under investigation. The usual timescale of 8 to 16 weeks for a decision will still apply.
No – existing cases will be processed as normal with a final decision expected within 8 to 16 weeks of acknowledgement of the claim by your lender.
All FOS investigations of current claims will be unaffected by the deadline. It is for new claims only.
The deadline is for new claims only. All existing claims will be investigated and decided normally.
No – the deadline is absolute. If the claim is not properly logged with the lender before midnight on August 29th it will be officially time-barred.
Important Update A new survey by Which? published on 19 June 2019, titled ‘Widespread misconceptions over PPI claims process’ highlights just how much confusion there still is about PPI, the claims process and who can claim. The damning report reveals Read more…