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PPI CLAIMS DEADLINE
29th Aug 2019

Which? Report Reveals Misconceptions Surrounding Making PPI Claims For Deceased Persons (June 2019)

Important Update

A new survey by Which? published on 19 June 2019, titled 'Widespread misconceptions over PPI claims process' highlights just how much confusion there still is about PPI, the claims process and who can claim. The damning report reveals that after all the publicity and awareness about PPI, the public is still not clear on who can claim and how much of a form, sent by a bank needs to be completed at the initial stage.

The report focuses on bereaved families and the lack of awareness that a claim can be made for a deceased relative.

Survey Highlights

Out of the 2084 sample surveyed, only one in six knew that a claim could be made for deceased relatives, whereas two in three said they didn't know and one in five answered incorrectly.

A surprising revelation was from people who had already made a successful PPI claim, 55% didn't think they could make a claim for a deceased relative and 23% thought this was untrue.

Banks tend to send out long and sometimes complicated forms for customers to complete. Only one in seven people knew that the entire form doesn't need completing to progress a claim, however nine in ten people didn't know that this was the case.

There seems to be general consensus that claiming mis-sold PPI is a complicated process. It is worrying that as the August 2019 deadline approaches,those who are entitled to claim are not doing so because of a lack of knowledge of how the process actually works.

The questions asked in the Which? misconceptions survey are reproduced in the table below. All questions were asked with 'true', 'false' or 'don't know' answer options.

Statement % that answered true % that answered false % that answered don’t know
I can claim mis-sold PPI on behalf of a deceased relative 17% 19% 64%
The process for claiming mis-sold PPI requires me to complete all forms sent by the bank or provider in response to my initial claim 36% 15% 50%
I can request the provider to access my personal information to see if they mis-sold PPI across any of my products 56% 4% 40%
If I make a claim for PPI to my bank or provider for a specific product, it will automatically check against all products I had with them 28% 19% 53%
I can take a claim to the Financial Ombudsman even if the bank or provider says I cannot 52% 5% 42%
If the Financial Ombudsman has rejected my claim, the only option is to go to the small claims court 22% 11% 67%
If a bank or financial provider has failed or ceased trading, I cannot make a claim for mis-sold PPI 10% 33% 57%
If you have made a successful PPI claim, you may also be entitled to claim back for taxes you were not meant to pay and that was automatically taken off 27% 9% 64%

Source: Which?

IMPORTANT NOTICE!

WE ARE NO LONGER ACCEPTING NEW PPI CLAIMS!

Due to the proximity of the PPI deadline, we are no longer accepting any new PPI claims to allow us to process existing PPI Claim enquiries

Please be assured, if you have already enquired about a PPI Claim with Money Management Team Limited we are processing your enquiry and will update you as your claim progresses. If you need an update in the meantime, please contact us.

You can pursue your own claim direct to the firm to obtain a refund. You can do this for yourself at no cost and then use the Financial Ombudsman Service or Financial Services Compensation Scheme (FSCS) which are both FREE.

Dont Miss the 29th Aug 2019 PPI Deadline!

£Millions Remain Unclaimed!

Important Information


Your PPI Claim starts with a Free PPI Check service.
Our PPI Claim fee of 20% + VAT (so 24% of the total redress offered by your lender) is payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny.

You can submit a claim directly to the lender yourself for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free to review your case, providing it falls within their remit and you have approached your lender first.

Our Fees

Your PPI Claim starts with a Free PPI Check service. Our PPI Claim fee of 20% + VAT (so 24%° of the total redress offered by your lender) is payable if your claim is successful. That means if we don’t recover you anything, you don’t pay us a penny