Mothercare Store card Plevin PPI COMMISSION ClAIm

About Mothercare

Mothercare is a British retailer, specialising in products for expectant mothers and products for children up to the age of eight.

Mothercare  opened our first store in 1961 in Surrey, UK - initially, focussing on pushchairs, nursery furniture and maternity clothing.  Subsequently we expanded our range to include clothing for children up to the age of five and later up to the age of eight. We now offer a wide range of maternity and children's clothing, furniture and home furnishings, bedding, feeding, bathing and travel equipment internationally through our franchises in Europe, the Middle East, Asia and Latin America.

The business started its mail order business in 1962. In 1972 Mothercare first became a public company, and in 1982 Mothercare merged with the Habitat chain of retailers to form Habitat Mothercare plc. In 1984, Mothercare began to expand internationally through entering into franchise arrangements with select partners in chosen countries. In 1986, Habitat Mothercare plc joined British Home Stores plc under the Storehouse umbrella and during the 1990s, the merged group was rationalised. In 2000, Mothercare became the sole brand and the holding company's name was changed to Mothercare plc.

In June 2007, the group acquired Chelsea Stores Holdings Limited which was the holder of the Early Learning Centre brand.  In March 2019, the brand and certain assets of Early Learning Centre were sold to The Entertainer.  The Entertainer subsequently ran the toy offer in Mothercare stores and online.

In 2018, a restructuring programme was launched in order to: secure a financial structure for the whle of the Mothercare group which maintains a sustainable business model with a capacity to secure future growth; and evolve, adapt and optimise the structure, format and model for UK retail operations within a Mothercare UK franchise.

In November 2019, Mothercare UK Limited was placed into administration with all Mothercare UK retail stores and the online platform closed in early January 2020.

In December 2019, Mothercare announced that it had agreed binding heads of terms with Boots UK Limited as its exclusive UK franchise partner.  It is expected that the final terms will be signed in 2020.

PPI were often added on store cards and with the average commission charged at 67%, you may also have been charged a high level of commission on your PPI premium(s). If this wasn't disclosed you could be entitled to make a claim for compensation under a ruling known as the 'Plevin' ruling as this constitutes an unfair relationship. However before making any claim for commission, it is important to find out the level of commission you were charged on your PPI policy premium(s).

Had PPI with your Mothercare Store card?

A recent ruling means simply being sold payment protection insurance (PPI) means you're potentially a victim of a different category of mis-selling. Although the PPI deadline has now passed you can still claim back PPI commission from Mothercare.

Mothercare was one of many retailers who operated store cards. If you took out a Mothercare store card between 1990's and 2010 you could be owed money from them. Store cards were a type of credit card where you can use them to make purchases in store and pay for them later.

Mothercare store cards were sold as a convenient line of credit for customers who could not or did not want to pay in full in one transaction. Generally, retail stores made a profit on shoppers who failed to pay off the balance on the card each month, when outstanding balances would attract interest charges of up to 30%.

Mothercare shoppers who signed up to a store card may have also had a payment protection insurance (PPI) policy attached to it.

With the Plevin ruling and subsequent landmark court cases that have come to light, thousands of people who initially thought they were not eligible to claim may now be eligible to make a claim. This is why many Mothercare customers are checking their store card accounts to find out if they had PPI and whether they could be eligible to make to commission claim under the Plevin ruling.

If your Mothercare store card had a PPI policy and they took a high-level of commission from your store card PPI premiums without disclosing this to you. Then under the Plevin ruling this is deemed to be an unfair relationship and you automatically become eligible to claim back a PPI commission refund.

Our Plevin Claims Process