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THE two-year countdown for claiming compensation for being mis-sold payment protection insurance started on Tuesday 29th August 2017 and the Financial Conduct Authority (FCA) has unveiled a new advertising campaign to make sure people file their claims before the deadline. Read more…

The final deadline is announced by the Financial Conduct Authority (FCA) in an effort to draw a line under one of the banking industry’s biggest scandals. The FCA also confirms that customers will have new grounds to complain if they Read more…

FCA delays it’s decision on PPI deadline pending further consultation on widening the scope to incorporate profit share (Plevin) and fee cap. Fee cap CMR update statement

The FCA decision on the whether PPI deadline will be imposed is expected to be announced.

Banks commence talks with the FCA to negotiate a deadline for PPI claims to bring what has become known as the biggest mis-selling financial scandal to an end.

In November 2014, the Supreme Court ruled in Plevin v Paragon Personal Finance Ltd (Plevin) that a failure to disclose to a client a large commission payment on a single premium PPI policy made the relationship between a lender and Read more…

The Lloyds Banking Group is fined £4.3m for delays in compensation payments to up to 140,000 customers who were mis-sold payment protection insurance.

According to the Financial Ombudsman Service PPI becomes the one of most complained about financial product in banking history. Source

British Bankers’ Association decides not to appeal against High Court ruling.

Lloyds Banking Group withdraws from legal challenge, saying it wants to “draw a line” under the affair.


You can submit a claim directly to the lender yourself for no charge. You can also approach the Financial Ombudsman Service and Financial Services Compensation Scheme for free to review your case, providing it falls within their remit and you have approached your lender first.


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